Finding Evergy Bill Pay Locations Near You (2024)

Living in Evergy’s service territory means you likely receive monthly bills for your electric and/or gas service. But paying your Evergy utility bill no longer means mailing a check or stopping by a payment center during limited hours. Today, Evergy offers multiple ways to easily pay your bill near you or even on the go.

In this comprehensive guide, we’ll cover everything you need to know about paying your Evergy energy bill conveniently through authorized pay locations in your area.

A Quick Intro to Evergy

Headquartered in Kansas City, Evergy provides electric service to 1.6 million customers across Kansas and Missouri They also serve over 800,000 natural gas customers in Missouri.

Evergy operates nearly 51,000 miles of transmission and distribution lines across its territory, delivering safe, reliable energy to homes and businesses The company has 7,000 employees working to power our communities

As an Evergy customer myself, I’ve appreciated how transparent and customer-focused they are. Their website makes it easy to find payment options, check your usage, report outages, and more. Now let’s dive into bill payment.

Why Pay Your Evergy Bill In Person?

While Evergy offers online, phone, and mail payment options, you may still prefer paying your bill in person. Here are some top reasons to visit an authorized pay location:

• You don’t have a checking account or credit card to pay online
• You enjoy the routine of paying bills in person
• You have other errands nearby to combine into one trip
• You like receiving instant payment confirmation via a receipt
• You’ve had fraud on your online accounts and feel safer paying in cash
• You waited too long and need same-day processing to avoid a late fee

No matter your reasons, Evergy has you covered with hundreds of payment locations across their service area. Keep reading to learn how to find them.

Evergy Bill Pay Locator Tool

The easiest way to find pay locations near you is using Evergy’s online bill pay locator tool. Just visit their Pay Locations page and enter your ZIP code.

You’ll then see a map with authorized payment centers close to you. These locations allow you to pay your Evergy bill via cash, check, or money order. Some may have payment kiosks available as well.

When you select a location, you can view the name, hours, address, and phone number. Many are open evenings and weekends for added convenience. Common types of pay locations include:

• Grocery stores
• Banks
• Credit unions
• Gas stations
• Retail stores
• Pharmacies

The locator tool makes it easy to find somewhere close by to pay your bill in person. But first, let’s go over what to bring and how the payment process works.

What to Bring to Pay at Evergy Locations

Visiting an authorized pay location is fast and straightforward. To complete your transaction, make sure you have the following:

• Evergy bill – Bring your most recent bill that shows your account number and amount due. Many locations can look up your account, but it’s faster if you have the bill.

• Payment – Have your cash, check, or money order ready. Note that some locations only accept certain payment types or have a cash payment limit.

• ID – Many pay locations will ask to see your photo ID for account verification.

• Evergy account number – If you don’t have your bill, know your 12-digit Evergy account number for lookup.

• Mobile phone – Some kiosks and stores utilize QR code scanning for payment.

What to Expect When Paying at a Retail Location

Once you arrive at an in-person pay location, here’s an overview of what you can expect:

• In line – Depending on the time of day, you may need to wait in line if multiple customers are paying bills.

• With the cashier – When called, step up and let the cashier know you’re there to pay your Evergy bill. Hand them your bill or account number.

• Confirm amount – Verify that the total they have for your outstanding balance matches your records.

• Pay – Provide your cash, check, or money order for the total due. Retain your receipt as proof of payment.

• Get a receipt – You’ll receive a printed receipt showing your payment was processed directly to Evergy.

• Receive confirmation – Within 1 business day, you can expect Evergy to apply the payment to your account.

It’s quick and easy! The cashier does all the work to get your payment credited.

Tips for Paying Your Evergy Bill In Person

To make your trip to pay your energy bill smooth, keep these tips in mind:

• Allow enough time to stop at a pay location if you have a due date coming up. In-person payments are processed same or next business day.

• Confirm the location accepts the payment method you plan to use. Not all accept cash or checks.

• Check hours and get there during a less busy time of day if possible to minimize wait.

• If the store has a self-service kiosk, you can often pay even when the cashier is closed.

• Have your account number handy if not bringing your bill. The cashier can pull up your account for payment with it.

• Set payment reminders in your calendar so you don’t forget to pay. Evergy has reminder options too.

• If needed, ask the cashier to print out your recent payment history to double check your balance.

• Retain the payment receipt as proof and in case the payment posting is delayed for any reason.

Common Evergy Bill Pay Locations

While you can utilize the online locator to find pay spots near your home or work, here are some of the most popular retail chains that accept Evergy payments across Kansas and Missouri:

Grocery Stores

• Hy-Vee
• Price Chopper
• Ball’s Price Chopper
• Hen House
• Dillons
• Baker’s
• Sunfresh

Big Box Retailers

• Walmart
• Target
• Kmart
• Dollar General

Gas Stations

• 7-Eleven
• Casey’s
• Kwik Shop
• QuikTrip
• Phillips 66
• Kum & Go

Drug Stores

• Walgreens
• CVS Pharmacy
• Price Chopper Pharmacy
• Dillons Pharmacy
• Hy-Vee Pharmacy

This covers many of the major chains, but don’t forget smaller local grocers, convenience stores, banks, and credit unions in your neighborhood. They may participate in bill payment services as well.

Pay by Kiosk for Added Convenience

In addition to paying at the cash register, look for self-service bill pay kiosks inside many larger stores. Evergy has teamed up with payment providers like PaySite and Paymentus to offer kiosk options.

These enable you to pay your utility bill at an automated machine. Look for kiosks at retailers like Walmart, Hy-Vee, Price Chopper, and more. Just scan or enter your account number and the kiosk will walk you through completing the transaction.

Kiosks are great because you can pay whenever the store is open without having to wait for a live cashier. It lets you skip any lines and get in and out quicker.

Avoid Late Fees with In-Person Payments

A pro tip when paying your Evergy bill in person is that payment processing is often quicker than with mail. This can help you avoid late fees if you went down to the wire.

Evergy bills are typically due around the 10th of each month. If not paid on time, late fees apply. For residential customers, it’s a $10 penalty. Paying in person or online allows same or next-day processing so your payment posts by the due date.

Just remember most pay locations close earlier in the evening and aren’t open holidays/Sundays. Give yourself a buffer by paying 1-2 days before the due date when using retail payment spots. Get ahead of the game and pay even earlier in the month if you can.

Have More Bill Pay Questions? Ask Evergy!

If you have any other questions about in-person payment options, Evergy has several ways you can contact them:

• Call – Evergy’s customer service team is available at 1-888-471-5275 from 7am to 7pm Monday to Friday. Give them a ring with any bill pay questions.

• Text – You can text QUESTIONS to 578487 to get assistance via text chat.

• Email – Send your inquiry to evergy.com/contact-us and an agent will help!

• Website – Search the Evergy Help Center for FAQs on billing and payment topics.