Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Alexandria come from postal codes 22302, 22310, 22312, 22309, 22311, 22307 and 22304.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,952 ratings
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Problems in the last 24 hours in Alexandria, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Alexandria, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Alexandria, Washington, D.C., Arlington, Hyattsville, Woodbridge, Falls Church, Fort Washington, Fort Belvoir, Clinton, McLean, Vienna, Annandale and Capitol Heights.
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| City | Problem Type | Report Time |
|---|---|---|
 Alexandria | TV | |
| Washington, D.C. | Internet | |
| Washington, D.C. | TV | |
| Washington, D.C. | Wi-fi | |
| Washington, D.C. | TV | |
| Washington, D.C. | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Alexandria, Virginia
Latest outage, problems and issue reports in Alexandria and nearby locations:
- Walter Deleon #DCstatehood (@WalterDeleonDC) reported fromWashington, D.C., District of Columbia
@PoPville anyone else in #Ward5 dealing with a Comcast outage this morning?
- Duane Moody, www.dlmaflowersonbellevue.com (@DuaneAMoody) reported fromWashington, D.C., District of Columbia
@NAACP @DerrickNAACP 2 bad u didn't hold this type of view w/@comcast.That's right, u didn't even bother 2 come 2 the SCOTUS case where they were granted an appeal 2 not do away w/the 'but for' clause in regard to race.The organization you 'lead' was started for #BLACKAMERICANS, not immigrants.
- Michael Grinage (@grinage_michael) reported fromWashington, D.C., District of Columbia
@ananavarro @comcast I left Comcast years ago after they couldn’t explain charges for channels I had never asked for. This happened over and over. I brought my boxes, connections, dropped them off at the office and found myself in a somewhat lengthy line of people doing the same.
- tïñä pïñä (@br3vity) reported fromWashington, D.C., District of Columbia
@Xfinity @comcast I need help. It’s been two weeks without WiFi. Time is money and y’all are wasting mine!!!
- Joshua Witmer (@WolfmanWit) reported fromWashington, D.C., District of Columbia
@comcastcares y'all really down across DC? Any idea when I'll have service back?
- Who I Smoke? (@DJSchemes) reported fromWashington, D.C., District of Columbia
Kobe about to get inducted and my internet not working @RCNconnects pack yal up. where @Xfinity at
- Salon 809 (@salon_809) reported fromWalker Mill, Maryland
Fix my damn phone!! Recording says phone has been disconnected. Clients think we are closed when we are not and you guys cannot fix the issue. My bill has $0 balance. @comcast @Xfinity
- Alexis Nicole Branch (@AlexisNBranch) reported fromWashington, D.C., District of Columbia
@Xfinity has the worse customer service over the phone! It’s definitely a known consistent thing with not just me but everyone I know that has them.
- Ryan "Two Pfizer Shots and Covid Immune" Ellis (@RyanLEllis) reported fromAlexandria, Virginia
@lenburman @Xfinity I can fix your home internet, ***. Seriously. DM me.
- Clare Skelly (@clareaskelly) reported fromWashington, D.C., District of Columbia
Told @Xfinity I was going to look into their competitor and then the wifi cut out.
- Rachel Perrone (@RachelPerrone) reported fromWashington, D.C., District of Columbia
@laurenharmon @Verizon I called it quits with them a year or two ago. Live in Adams Morgan and STILL can't get FiOS? Huh uh. When I switched, Comcast said the fastest I was getting from VZ was so slow they didn't even offer it.
- Diaz (@Diaz83kg) reported fromChillum Heights, Maryland
@iamsuperSAIYAN I hear you, hard to isolate it to Comcast when there isn’t any equipment from them & everything is WiFi. They’re not gonna support a modem that isn’t theirs. I’d say test with something directly connected when it happens again
- RSM (@RobertSmunoz) reported fromWashington, D.C., District of Columbia
@Xfinity @comcast what is wrong with the service in DC???? My service was always perfect up until I got a text yesterday about enhancement to service in my area and now my service is so spotty.
- Sam McQuillan (@sam_mcquill) reported fromWashington, D.C., District of Columbia
@BraydenD33 Xfinity guy was supposed to come tomorrow for a $100 mandatory set up.I plugged that **** in last night and now we got bars. Kick rocks Xfinity!
- Zack Wood (@WoodisGood10) reported fromWashington, D.C., District of Columbia
@Xfinity was just threatened to have my service cut off and hung up on by one of your supervisors.....real professional way to do business 😒😒
- #Twitch: KingJuicifer_ (@_JuiceJones) reported fromWashington, D.C., District of Columbia
Bro is there yet ANOTHER ****** outage @comcast @Xfinity. This is ridiculous, I work from home!
- Kath V. (@ThisIsKathv) reported fromSpringfield, Maryland
@ananavarro @comcast @Avianca is the WORST. Never use it.
- Doug Davies (@Dougilis) reported fromWashington, D.C., District of Columbia
@Xfinity my service has been out for over 12 hours now, and the service website provides no useful info, rather just changes the fixed time by pushing it back a couple of hours every few hours, what's going in in @NoMaBID ???
- Alexis Nicole Branch (@AlexisNBranch) reported fromWashington, D.C., District of Columbia
@Xfinity Why would I want help through Twitter??? Get y’all customer service together. Please. I’m one month away from canceling cable and just moving to fire stick not because the services are bad but y’all customer service is consistently trash.
- Zack Wood (@WoodisGood10) reported fromWashington, D.C., District of Columbia
@comcastcares one of your supervisors just threatened to cut off my service and hung up on me. I don’t even know what to say....I’m in shock that this even happened. Wish you guys weren’t such a terrible company with really awful employees
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Luis G. Gonzalez Moret 🇵🇷 (@MesousaGaby) reported
@jonesbrent570 @KevDGrussing And what's funny is that this is only an issue with the Xfinity and Truck series. If this happened on the main Cup series, it'd be a bigger sh*tshow.
- Mark ◣ ◢ (@photoheathen) reported
@comcastcares please confirm to me that you have crews working to restore service in Lakewood, CO 80232.
- 🐺M A N I A C🦇 (@MarktheBat) reported
No I’m serious, @Xfinity get your **** together and get my internet back online.
- Myran (@MyranSSB) reported
Comcast maintenance sent out the big truck to fix our stuff outside so no I should have 0 issues. Here's hoping.
- Puppetimageltd (@Puppetimagelim1) reported
@TrappedBad @comcast They only support superficial things. Not actual things.
- E (@runnman33) reported
@Xfinity has no direct messaging, not shocked. The worst customer service company that's ever existed. I was promised a price reduction and a week later it was reverted back. Tried to cancel my service via chat (a phone call is impossible!) 1st attempt supervisor left the chat.
- Jennifer McAllister (@JenSings247) reported fromWilderness, Virginia
@ToniC8 @richardgeunesg1 Which service is your internet provider? Xfinity (Comcast cable) is mine. I'd like to cut them off too and save money.
- Ninja (@DwightBloody) reported
@MyranSSB HA! You really think Comcast will ACTUALLY fix it?!?! I never took you for a jokester, Myran!
- Dan Petschauer (@DanPetschauer) reported
@LunchMattersNow @Xfinity Their automated system is garbage. I’ve been hung up on so many times. I have to restart my modem at least twice a week because everything loses the internet connection. I’m thinking about looking into StarLink.
- Mark ◣ ◢ (@photoheathen) reported
@comcastcares your tools are useless. I asked you a simple question and would like an answer to that simple question.Do you currently have crews actively working to restore service in Lakewood, CO 80232?
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