Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Richmond come from postal codes 23223, 23230, 23234, 23282 and 23222.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,952 ratings
Thank you!
Problems in the last 24 hours in Richmond, Virginia
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Richmond, Virginia
The most recent Comcast Xfinity outage reports came from the following cities:Richmond, Midlothian and Henrico County.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Richmond | Internet | |
| Richmond | Internet | |
| Richmond | Internet | |
| Richmond | Wi-fi | |
| Midlothian | Internet | |
| Richmond | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Richmond, Virginia
Latest outage, problems and issue reports in Richmond and nearby locations:
- DFS ClutchBoy (@DFSClutchBoy) reported fromRichmond, Virginia
WiFi question:Is 200 MBPS enough for just two people? (Me and my girlfriend)Verizon or Xfinity? What are my best options! No need for cable. Any help is appreciated
- Brandon Miranda (@cea_brandon) reported fromLaurel Village, Virginia
@The_FlyingAces Sounds like a perfect time! I do enjoy Xfinity cars and Vegas but I haven’t played Iracing in a few months because I haven’t had people to run with. So I’ll prob be safe & hang in the back!
- Lay’s Muva💫⚓️💕 (@_ayyediddy) reported fromSandston, Virginia
Aye I’m switching over to the AT&T cable service ... **** COMCAST 😭
- Jackson Furr (@jfhokie) reported fromLaurel Village, Virginia
@DullesDistrict @Jadd @Xfinity Especially when you can't get the ACC network
- Tom Jakob (@TommyJakob) reported fromRichmond, Virginia
Y’all SHOULD be angry at the editors/producers. Local reporters are out there doing the Lord’s work rn and get **** on whenever their bosses mix their words around.Be angry at the bigwigs at Comcast, Gannet, or Condé Nast. Support your local heroes. Support freeancers.
- Bye week (@Ryanopulos) reported fromRichmond, Virginia
@Xfinity No I’m good, I’ve tried already today. I wish I could just check my email. Comcast sucks.
- Tavarris Spinks 🏳️🌈🚲🚌🗽 (@teevirus) reported fromRichmond, Virginia
@jasonkenney @_Gonzi @VerizonSupport My coworker had a similar issue and had to get Comcast instead. They can just mail router etc to you.
- Dr Inflation (@BubbleUniverse2) reported fromRichmond, Virginia
@Sling needs to get the NFL network back!! If not I will need to go back to @Xfinity !! @NFL
- G$K•AKA•tee*z™ (@GSKXCVII) reported fromRichmond, Virginia
All this 5g talk make me want one in the crib cuz this xfinity sh*t not it
- Robert (@_xyeahmanx) reported fromRichmond, Virginia
Someone got a xfinity account I can hold down for some wifi 👀
- jalbertbowdenii (@jalbertbowdenii) reported fromLakeside, Virginia
rps going virtual...we still have that crazy high % of citizens without www?i support the move, but those people need www support.where’s philanthropy from cox, verizon, xfinity, dom power?be dope if we built our own.
- ben kuscsik (@bkuscsik) reported fromBon Air, Virginia
@Xfinity Connects on its own on bot Mac and phone. Slow is slow is slow.
- BabyFace (@thegreatkaylynn) reported fromRichmond, Virginia
Comcast gave us free internet this month if y’all didn’t notice. I was wondering why my sh*t won’t cut off
- Noah Lewis (NASCAR Writer) (@Noah_Lewis1) reported fromMechanicsville, Virginia
XFINITY TECH UPDATE: No issues in the @NASCAR_Xfinity garage. @J_Allgaier is the official winner. #NASCAR
- Dr Inflation (@BubbleUniverse2) reported fromRichmond, Virginia
@Sling are u going to get the NFL Network? Or do I need to go back to @Xfinity ?
- Mᴀᴛᴛ🦁 (@rvaClassic) reported fromRichmond, Virginia
@Xfinity @partynextdoorrm Same issue
- Dr Inflation (@BubbleUniverse2) reported fromRichmond, Virginia
@Sling I need to watch the NFL Network!!!! Since Sling was not able to come to an agreement with the NFL, I will need to go back to @Xfinity
- Michael G. Cardaropoli (@MGCardaropoli) reported fromRichmond, Virginia
@Tewsleyfamily12 Yea see that’s where I’m having a problem. That’s a rookie mistake that should have been scrubbed off in ARCA/Trucks/Xfinity. -which he’s hardly done any of. Also where’s his spotter? Rookie mistakes happen but this one is hard to excuse.
- anti riddim riddim club (@SendITBass) reported fromRichmond, Virginia
@JandiBass Xfinity is hot garbage for gaming, or for any productivity at all. I’m dropping them in less than 2 weeks and I cannot ******* wait
- ceo (@canteveroutdo) reported fromMechanicsville, Virginia
i was so excited to watch that hunters tv show on amazon prime w al pacino and i accidentally watched the last episode by accident because xfinity sorted the episodes by last to first for some **** ass reason i hate everything i know how it ends already just ******* kill me
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Luis G. Gonzalez Moret 🇵🇷 (@MesousaGaby) reported
@jonesbrent570 @KevDGrussing And what's funny is that this is only an issue with the Xfinity and Truck series. If this happened on the main Cup series, it'd be a bigger sh*tshow.
- Mark ◣ ◢ (@photoheathen) reported
@comcastcares please confirm to me that you have crews working to restore service in Lakewood, CO 80232.
- 🐺M A N I A C🦇 (@MarktheBat) reported
No I’m serious, @Xfinity get your **** together and get my internet back online.
- Myran (@MyranSSB) reported
Comcast maintenance sent out the big truck to fix our stuff outside so no I should have 0 issues. Here's hoping.
- Puppetimageltd (@Puppetimagelim1) reported
@TrappedBad @comcast They only support superficial things. Not actual things.
- E (@runnman33) reported
@Xfinity has no direct messaging, not shocked. The worst customer service company that's ever existed. I was promised a price reduction and a week later it was reverted back. Tried to cancel my service via chat (a phone call is impossible!) 1st attempt supervisor left the chat.
- Jennifer McAllister (@JenSings247) reported fromWilderness, Virginia
@ToniC8 @richardgeunesg1 Which service is your internet provider? Xfinity (Comcast cable) is mine. I'd like to cut them off too and save money.
- Ninja (@DwightBloody) reported
@MyranSSB HA! You really think Comcast will ACTUALLY fix it?!?! I never took you for a jokester, Myran!
- Dan Petschauer (@DanPetschauer) reported
@LunchMattersNow @Xfinity Their automated system is garbage. I’ve been hung up on so many times. I have to restart my modem at least twice a week because everything loses the internet connection. I’m thinking about looking into StarLink.
- Mark ◣ ◢ (@photoheathen) reported
@comcastcares your tools are useless. I asked you a simple question and would like an answer to that simple question.Do you currently have crews actively working to restore service in Lakewood, CO 80232?
