The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 628 |
| Houston, TX | 355 |
| Philadelphia, PA | 254 |
| Washington, D.C., DC | 248 |
| Seattle, WA | 245 |
| Atlanta, GA | 207 |
| Denver, CO | 196 |
| Salt Lake City, UT | 189 |
| Sacramento, CA | 156 |
| San Francisco, CA | 142 |
| Indianapolis, IN | 133 |
| Miami, FL | 132 |
| Orlando, FL | 131 |
| Detroit, MI | 129 |
| Minneapolis, MN | 118 |
| Portland, OR | 110 |
| Boston, MA | 110 |
| Brooklyn, NY | 99 |
| Oakland, CA | 88 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 80 |
| Tampa, FL | 68 |
| New York City, NY | 67 |
| Baltimore, MD | 63 |
| San Jose, CA | 51 |
| Reno, NV | 49 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Saint Paul, MN | 39 |
| Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Luis G. Gonzalez Moret 🇵🇷 (@MesousaGaby) reported @jonesbrent570 @KevDGrussing And what's funny is that this is only an issue with the Xfinity and Truck series. If this happened on the main Cup series, it'd be a bigger sh*tshow.
- Mark ◣ ◢ (@photoheathen) reported
@comcastcares please confirm to me that you have crews working to restore service in Lakewood, CO 80232.
- 🐺M A N I A C🦇 (@MarktheBat) reported
No I’m serious, @Xfinity get your **** together and get my internet back online.
- Myran (@MyranSSB) reported
Comcast maintenance sent out the big truck to fix our stuff outside so no I should have 0 issues. Here's hoping.
- Puppetimageltd (@Puppetimagelim1) reported
@TrappedBad @comcast They only support superficial things. Not actual things.
- E (@runnman33) reported
@Xfinity has no direct messaging, not shocked. The worst customer service company that's ever existed. I was promised a price reduction and a week later it was reverted back. Tried to cancel my service via chat (a phone call is impossible!) 1st attempt supervisor left the chat.
- Jennifer McAllister (@JenSings247) reported fromWilderness, Virginia
@ToniC8 @richardgeunesg1 Which service is your internet provider? Xfinity (Comcast cable) is mine. I'd like to cut them off too and save money.
- Ninja (@DwightBloody) reported
@MyranSSB HA! You really think Comcast will ACTUALLY fix it?!?! I never took you for a jokester, Myran!
- Dan Petschauer (@DanPetschauer) reported
@LunchMattersNow @Xfinity Their automated system is garbage. I’ve been hung up on so many times. I have to restart my modem at least twice a week because everything loses the internet connection. I’m thinking about looking into StarLink.
- Mark ◣ ◢ (@photoheathen) reported
@comcastcares your tools are useless. I asked you a simple question and would like an answer to that simple question.Do you currently have crews actively working to restore service in Lakewood, CO 80232?
- Thor's Hammer Worthy (@THRSHAMMERWRTHY) reported
@KiryuuGaKill the entirety of comcast customer service is just a bunch of random people who randomly decide if they want to do anything that day
- Chaz (@chazapher) reported
@DanPetschauer @Xfinity It’s been going on for two days. I sent both Roku and Xfinity a video of the problem. They don’t care to fix the issue
- Red Diaper Doper Baby! (@reddpdperbaby) reported
I know in the grand scheme of things this may be petty but c'est la vie;@comcastcares? Come on!? My TV service has been out for days. A rep was supposed to come out yesterday, but didn't.
- Nobody’s Favorite (@Bill__Yates) reported
@Xfinity has the worst customer service EVER
- Kilo Jenkins 🎹 (@XOb_Kilo) reported
@xfinity you muhhf*ckers better count your days. Trash *** service
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